Privacy Policy

Expert Scale, Inc. — Rich Dad Training

Effective Date: October 15, 2026

Expert Scale, Inc. ("Company," "we," "us," or "our") operates the Rich Dad Training brand, offering educational programs, training materials, products, and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information through our Rich Dad Training websites, including https://go.richdadtraining.com/starter-kit and associated services.

We respect your privacy and are committed to protecting your personal information.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Expert Scale, Inc. does not sell, rent, or share customers' mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes.

We may provide information to authorized service providers, including contracted sales and customer support teams and SMS delivery providers, solely as necessary to operate our business and provide services on our behalf.

These providers are not authorized to independently market unrelated products or services using customer information.

SMS consent information is used only for the messaging purposes to which customers have consented.


1. Information We Collect

We may collect the following categories of information:

Personal Information

  • First and last name

  • Email address

  • Phone number

  • Billing and physical address

  • Purchase and transaction information

  • Payment information processed through authorized payment providers

  • Communication preferences and consent records, including SMS opt-in information

Website and Technical Information

  • IP address

  • Browser type and device information

  • Website usage patterns and analytics

  • Cookies and similar tracking technologies

  • Advertising interactions and referral information

Customer Communications

  • Customer inquiries and service requests

  • Appointment scheduling information

  • Purchase and service history

  • Customer feedback

  • Records of communications with our customer service and sales teams

We collect information directly from customers, through their interactions with our websites and services, and through authorized service providers.


2. How We Use Your Information

We use collected information to:

  • Provide and improve our products, educational programs, and services.

  • Process purchases and payments.

  • Assist customers with website setup, onboarding, and account activation.

  • Schedule appointments and communicate with customers regarding their purchases.

  • Provide customer service and technical support.

  • Send transactional and informational communications.

  • Send promotional and marketing communications where permitted by applicable law and customer consent.

  • Improve website functionality and user experience.

  • Measure advertising and marketing performance.

  • Maintain records of communication preferences and consent.

  • Protect against fraud, unauthorized activity, and security threats.

  • Comply with applicable legal obligations.

We use SMS communications only for the purposes described in Section 3.


3. SMS Messaging & Compliance

SMS Messaging Program

Expert Scale, Inc., on behalf of Rich Dad Training, offers text messaging services to customers who have explicitly opted in through our website.

Our SMS program includes two categories of communications.

Transactional and Service Messages

These may include:

  • Purchase-related communications

  • Website setup and onboarding assistance

  • Appointment confirmations and reminders

  • Account updates

  • Customer service and support

  • Follow-up regarding purchased products and services

Marketing and Promotional Messages

Customers who separately opt in to promotional messaging may receive:

  • Special offers and promotions

  • Information about additional products and services

  • Educational and training opportunities

  • Updates about related Rich Dad Training programs

Opt-In and Consent

Customers may independently consent to transactional/service messages and promotional/marketing messages through separate, optional, unchecked SMS consent checkboxes on our website.

Selecting one checkbox does not automatically provide consent for the other category.

We maintain records of customer consent as part of our messaging operations.

We do not send promotional SMS messages without the applicable consent.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP to a message.

After opting out, you may receive a confirmation message. No additional messages will be sent from that messaging program unless you subsequently provide consent again.

Help and Support

For assistance, reply HELP to a text message or contact:

Email: [email protected]
Phone: +1 240-200-0989

Message Frequency and Rates

Message frequency varies depending on customer purchases, appointments, service needs, and promotional preferences.

Message and data rates may apply.

Contact your wireless provider for details about your messaging plan.

Carrier Information

Mobile carriers are not liable for delayed or undelivered messages.

SMS Data Protection

No mobile information or SMS opt-in consent information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with authorized service providers, including messaging platforms and contracted customer service providers, as necessary to deliver communications and provide services on our behalf.

These providers are not authorized to use SMS consent information for independent marketing.

For additional information about our SMS program, please review:

SMS Terms & Conditions:
https://go.richdadtraining.com/sms-terms


4. Information Sharing & Disclosure

We do not sell or rent customers' personal information.

We may disclose information in the following circumstances.

Authorized Service Providers

We work with third-party service providers who assist with business operations, including:

  • Payment processing

  • Website hosting and technical services

  • Customer relationship management

  • Appointment scheduling

  • Email and SMS communications

  • Customer service and support

  • Advertising and analytics

These providers receive information as necessary to perform services on our behalf.

Contracted Sales Representatives

Expert Scale, Inc. works with authorized contracted sales representatives who communicate with customers regarding our products and services.

These representatives may access customer contact information and relevant purchase or appointment details to assist customers and present Expert Scale's products and services on our behalf.

They are not authorized to independently market unrelated products or services using customer information.

Advertising and Analytics Providers

We may use advertising and analytics services, including technologies provided by companies such as Google and Meta, to understand website activity, measure advertising performance, and improve our marketing.

These services may collect information through cookies, pixels, and similar technologies, subject to applicable law and user privacy choices.

SMS opt-in consent information is not shared with advertising partners for their own marketing purposes.

Legal Requirements

We may disclose information when required by applicable law, legal process, or valid government requests, or when reasonably necessary to protect our rights and the security of our services.

Business Transfers

Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

SMS consent records and mobile information remain subject to the restrictions described in Section 3.


5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and misuse.

These measures may include access controls, secure systems, and safeguards provided by our technology and payment-processing partners.

Access to customer information is limited to personnel and authorized service providers who require it to perform their responsibilities.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.


6. Cookies & Tracking Technologies

Our websites may use cookies, tracking pixels, analytics tools, and similar technologies.

These technologies help us:

  • Understand website traffic and visitor behavior.

  • Measure advertising and marketing performance.

  • Improve website functionality.

  • Remember certain user preferences.

  • Identify technical issues.

  • Evaluate the effectiveness of our products and services.

We may use services such as Google Analytics, Meta advertising technologies, and other analytics or advertising platforms.

Some of these providers may collect information about interactions with our websites and other online services.

You may control certain cookies through your browser settings and, where available, through the privacy controls offered by advertising platforms.

Disabling cookies may affect some website features.

We honor applicable privacy rights and choices regarding personal information and tracking technologies.


7. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of personal information, subject to applicable exceptions.

  • Requesting information about how personal information is used or disclosed.

  • Opting out of certain marketing communications.

  • Withdrawing consent where processing is based on consent.

  • Exercising applicable rights relating to targeted advertising or certain disclosures of personal information.

Email Marketing

You may unsubscribe from marketing emails by using the unsubscribe link included in our messages.

SMS Marketing

You may opt out of SMS messages by replying STOP.

State and International Privacy Rights

Residents of certain jurisdictions, including California, Virginia, and countries within the European Economic Area, may have additional privacy rights under applicable laws.

We will review and respond to eligible privacy requests in accordance with applicable legal requirements.

For more information about our broader privacy practices, please review our corporate Privacy Policy:

https://members.expertscale.com/privacy-policy-2/

To submit a privacy request, contact:

[email protected]


8. Third-Party Links

Our websites may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of those websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

This Privacy Policy applies to information collected and processed by Expert Scale, Inc. through the Rich Dad Training websites and associated services described in this policy.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or legal requirements.

When changes are made, we will update the effective date displayed at the top of this page.

Where required by law, we will provide additional notice of material changes.

The most current version of this Privacy Policy will remain available on our website.


10. Contact Us

If you have questions about this Privacy Policy, our SMS messaging practices, or how your personal information is handled, please contact:

Expert Scale, Inc.
9211 Corporate Blvd, Ste 300
Rockville, MD 20850

Phone: +1 240-200-0989
Email: [email protected]
Website: https://expertscale.com

SMS Terms & Conditions:
https://go.richdadtraining.com/sms-terms

Corporate Privacy Policy:
https://members.expertscale.com/privacy-policy-2/